East Sussex Fire & Rescue Service (ESFRS) holds both personal and non-personal information critical to its activities.
It is committed to managing, maintaining, processing and protecting this information in accordance with good practice and relevant legislation (for example, the Freedom of Information and Data Protection Acts), on which its policies and procedures are based.
ESFRS is also committed to being proactive, open and transparent in the dissemination of information, and will routinely publish information unless restricted by legislation or public policy considerations.
This Information Charter sets out the standards you can expect from ESFRS when it requests or holds information, including, but not limited to, personal data about you. It will tell you how you can access this information, including your personal data.
This Charter will be reviewed regularly and updated to take into account of any changes in legislation or ESFRS' policies.
All ESFRS staff are responsible for complying with the organisation's policies and procedures. Heads of Department and Borough Commanders are responsible for ensuring this compliance.
The Assistant Chief Fire Officer is the Senior Information Risk Owner (SIRO) and is responsible, on behalf of the Corporate Management Team, for:
The Assistant Chief Officer (Corporate Services) is the organisation's Freedom of Information and Data Protection Officer.
The Head of Information Management is responsible for ensuring that information security policies and procedures are reviewed and implemented.
ESFRS has security measures in place to safeguard the confidentiality and integrity of its systems and data, and to ensure that information is communicated and available to authorised users in a secure manner.
ESFRS knows how important it is to protect the privacy of members of its community and organisation. It will handle all information in a manner which respects the rights of individuals and which complies with the requirements of the Data Protection Act.
Under the Data Protection Act, you can find out if ESFRS holds any personal information about you by making a "subject access request". To request any of your personal information held by ESFRS, please write to the address below.
As with all other public sector organisations, ESFRS is subject to the Freedom of Information Act, and is required to make public the information it holds, unless this information is subject to legal or other specific considerations.
To this end, it has developed a Freedom of Information Publication Scheme.
If you wish to request information under the Freedom of Information Act, please write, fax or Email ESFRS at the contact details given below.
Further information regarding ESFRS' policies and procedures can be found on the Policies and Procedures page.
To request information please write to:
Or fax (01323) 725574
Or Email Enquiries@esfrs.org