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East Sussex Fire & Rescue Service
Achieving safer and more sustainable communities
About us
Privacy notice
This privacy notice tells you how we go about collecting personal information from visitors to our website.
We collect very little private information, so you can be sure we are not holding information about you that should worry you.
There are two ways in which we collect private information via our website:
On-line forms
There are three on-line forms on our website:
- General feedback form
- Black Museum feedback form
- Request for a home safety visit form
General feedback and Black Museum feedback forms.
The general feedback form can be used to send us feedback, comments and suggestions on anything relating to our website or organisation in general. It has two optional fields asking for a name and email address.
The Black Museum feedback form also asks for a name and email address.
Any names and email addresses given to us are only used to contact the person who filled in the form and for nothing else.
We sometimes keep the feedback, but names and email addresses are deleted when we have finished with them.
Home Safety Visit form
This form is used to ask for a free home safety visit and needs more personal information, including address details.
This information is kept by us for as long as it is needed. When we no longer need it we send it to the East Sussex Record Office. After ten years it is destroyed confidentially.
For as long as we keep this information we use it only for the purpose of administering home safety visits.
You may ask to have your personal details removed by contacting:
- Community Safety Team
- East Sussex Fire & Rescue Service
- 20 Upperton Road
- East Sussex
- BN21 1EU
A bit about Cookies
A bit about Cookies
There has been a lot of press and internet coverage in recent times about websites and the use of Cookies.
The Information Commissioner's Office (ICO) - External Link, Opens in new tab. provides help and advice on this and suggests another website,www.allaboutCookies.org - External Link, Opens in new tab. which has more information about Cookies, how they are used and how they can be managed.
There is a lot of information available but it all boils down to:
Cookies are not:
- Used for intrusive spying
- Programmes
However Cookies are:
- Simple text files - anyone can view their contents using a text editor or word processor
- Designed to make using websites easier
So how do Cookies work?
Not all websites use Cookies but when you visit a website for the first time, if it uses Cookies, it will download one or more on to your computer.
Then, whenever you visit that website your computer will check to see if it has any of its Cookies. If it does, the Cookie's information is sent back to the website.
The website then 'knows' that you have been there before and 'remembers' how you like to use it.
(You will notice this in action if you visit a website that displays something like "Hello XXXXXX, welcome back".)
Why should you allow the use of Cookies?
Cookies are used in a huge number of ways but generally they might record:
- How long you spend on each page on a site
- The links you click
- Your preferences for page layouts and colour schemes
They are often used for on-line shopping and most shopping websites would be much more difficult to use without Cookies.
If you choose not to allow Cookies some websites will not look so good or work so well. You may find that menus stop working and that you can't easily move around the site.
By allowing the use of Cookies you can make using some websites much easier.
Why you might not want to allow the use of Cookies.
You should have no worries about security when using Cookies as there is no personal information stored in them.
However, your views on how organisations collect information could mean you do not want them to use Cookies to store any details about you.
How do you prevent the use of Cookies?
You have control over the use of Cookies via your browser's settings.
You can block the use of all Cookies and then allow their use for websites that you select.
Each browser goes about this slightly differently and you should check out your browser's options.
To find out more about Cookies, including how to see what Cookies have been set and how to manage and delete them, visit www.allaboutCookies.org - External Link, Opens in new tab.
You should think carefully about using this method, as a lot of websites might not then work as you would think. You could also find yourself always having to allow individual websites to use Cookies.
Please note that we are unable to give advice on the use of browser specific settings.
East Sussex Fire & Rescue's website and the use of Cookies
Our website does not use many Cookies but we have a quick way of controlling their use. See the panel at the top of any page.
Once you choose to allow us to use Cookies on your computer the panel will be removed.
Listed below are the Cookies we use, what they are used for and what happens if you choose to not allow us to put them on your computer.
'Session Cookies' set by our website
These Cookies are used only for as long as you are on our website and only when using some areas. When you leave the website they are deleted.
| Cookie name(s) | Functionality & usage | Impact if disabled |
|---|---|---|
| JSESSIONID and JSESSIONIDVERSION |
Used in these areas:
|
No problems - should all work properly. |
|
This will appear to work but as you move though the form to each new page the data typed will be lost and the form will not be filled in correctly. | |
| NJSCN | This cookie is only used when our staff access our email system. | Staff should be aware that they will need to make sure that their browser is set to allow Cookies from the ESFRS website. |
'Persistent Cookies' set by our website
These Cookies remain on your computer so that our website 'remembers' some of your choices.
| Cookie name(s) | Functionality & usage | Impact if disabled |
|---|---|---|
| textSize | This cookie is used to store the user's choice of text size for all pages on our website. It is stored only when a user changes the text size using our accessibility options. |
Our website will not 'remember' a user's choices
Every time a user refreshes a page, moves to another page or leaves and returns to the website they will need to re-select the relevant option. |
| pageStyle | This cookie is used to store the user's choice of colour scheme for all pages on our website. It is stored only when the user switches the colour scheme using our accessibility option. |
Our website will not 'remember' a user's choices
Every time a user refreshes a page, moves to another page or leaves and returns to the website they will need to re-select the relevant option. |
There is another cookie called cookieConsent that is used when you allow us to place Cookies on your computer.
The presence of this Cookie tells our website that it can place the Cookies listed above. If you do not agree to allow us to use Cookies it is not used and the Cookies above are not used either.
If you do not want us to write Cookies to your computer the opt in panel will continue to appear at the top of every page.
Cookies set by other websites
This privacy notice does not cover the use of Cookies by other websites and we would ask you to read the privacy statements of other websites you visit.
Ultimately you can use your browser's settings to control the use of Cookies by any website.
Below is some information about the use of Cookies for three of the main sites we link to.
Google Analytics
Google Analytics is a powerful tool, used on thousands of websites. It allows us to see what information people are viewing on our website.
One of the key benefits for a public organisation like East Sussex Fire & Rescue Service is that it is a free service. This plays a small part in helping us keep our costs, and your council tax bill, down.
If you want to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout - External Link, Opens in new tab.
| Cookie name(s) | Set by | Functionality & usage | Impact if disabled |
|---|---|---|---|
|
Google Analytics | Google Analytics helps us to find out basic information about our website visitors. | Disabling these Cookies will make no difference to the way you use our website. |
YouTube
You will find a number of YouTube videos embedded across our website.
To do this we use YouTube's privacy-enhanced mode which may set Cookies on your computer when you click on a YouTube video.
However, YouTube will not store personally-identifiable Cookie information for playbacks of embedded videos.
To find out more visit YouTube's embedding videos information page - External Link, Opens in new tab..
Google maps
You can control the use of Cookies for Google maps using your browser's settings but this will affect how you can use Google maps outside of our website which may not suit your purposes.
Read Google maps Privacy notice for more information - External Link, Opens in new tab..
Javascript on this website
JavaScript is used throughout this website. If you have disabled JavaScript by using your browser's settings you will still be able to use this website but some features will stop working, for example;
- The side menus will remain fully expanded at all times.
- Some pages will not display correctly.
- The accessibility options, text resizing and high contrast colours will not be available.
Also, with JavaScript disabled you will not be able to use our opt-in facility to control the use of cookies by this website. And as detailed in the section East Sussex Fire & Rescue's website and the use of Cookies above other parts of this website will not work correctly.
Like most users though you will probably have not come across JavaScript before and will be unaware that it is enabled by default on most browsers. In this case you should not worry about your browsers settings and just carry on as normal.
You may have disabled JavaScript for a particular reason, if this is the case you might consider temporarily enabling JavaScript while using this website.