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False alarm call-outs trigger advice from Fire Service

False alarm call-outs trigger advice from Fire Service

Date : 14 November 2017


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East Sussex Fire & Rescue Service are calling upon business and property owners to help reduce false alarm call-outs.

Crews from across the Service area attended a number of incidents including:

  • At 18.17 yesterday (13 November) Eastbourne crews were sent to Grand Parade, in Eastbourne, following reports of a fire alarm sounding, which transpired to be a false alarm.
  • At 19.10 yesterday (13 November) Hastings firefighters were sent to Warrior Square, in St Leonards, due to a fire alarm sounding. A Home Safety Visit was carried out.
  • At 20.00 yesterday (13 November) Eastbourne firefighters were sent to Alfrey Road, in Eastbourne, due to a fire alarm sounding, due to a low battery. A Home Safety Visit was undertaken.
  • At 20.26 yesterday (13 November) Roedean firefighters were sent to Park Street, in Brighton, due to a fire alarm sounding, caused by overheated food.
  • At 21.42 yesterday (13 November) Brighton and Roedean firefighters were sent to Madeira Drive, in Brighton, due to a fire alarm sounding, caused by hot air from an extraction system.
  • At 00.49 this morning (14 November) Eastbourne firefighters were mobilised to Kings Drive, in Eastbourne, due to a fire alarm sounding, caused by steam.
  • At 3.07 this morning (14 November) Eastbourne firefighters were sent to St Leonards Road, in Eastbourne, caused by fumes from cooking.
  • At 6.36 this morning (14 November) Eastbourne firefighters were sent to Pensford Drive, in Eastbourne due to a fire alarm sounding, set-off by fumes from cooking.

These actions can be taken to assist in reducing unnecessary call-outs:   

  • Remember, fire alarm systems are there to alert occupants to the fact that there may be a fire and depending on your fire risk assessment and emergency plans, it is normally appropriate to investigate first and only to call the Fire Service if / when there are any signs to indicate that there is actually a fire.  
  • If you have an automatic alarm system, make sure it is installed properly, that you know how it works and it is serviced regularly by a competent person. The British Standards Institute's BS 5839 has recommendations for the planning, design, installation, commissioning and maintenance of these systems. If these are followed, a false alarm issue is unlikely to occur.   
  • Best practice requires that false alarms are logged and investigated so that any patterns and trends are identified and dealt with.
  • Be aware that things like steam and dust can trigger alarms and take precautions when possible.
  • Ensure staff and/or residents know what to do when the alarm goes off.

 Find out more: https://www.esfrs.org/business/false-alarm-reduction/

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