East Sussex Fire & Rescue Service logo
East Sussex Fire & Rescue Service logo

Control Room Awards 2019

Date : 04 January 2019


Emergency service chiefs are supporting the APD Control Room Awards 2019 by encouraging nominations for the prestigious accolades ahead of the January deadline.

After the success of this year’s inaugural event, the awards will return in March 2019 to once again recognise and celebrate the life-saving and life-changing work of control room staff.

With the support of emergency services organisations up and down the country, organiser APD Communications aims to make the awards a key feature of the UK’s control room workplace culture.

Critical part of our Service

Dawn Whittaker, Chief Fire Officer for East Sussex Fire and Rescue,said: “I’m delighted the APD Control Room Awards are returning for a second year, as very often people in control rooms don’t get the recognition they deserve.  People think that in a fire, the first piece of firefighting equipment is a hose or a ladder. But it absolutely isn’t. The first piece of equipment is a headset, when our operatives pick up the 999 call.  Our control room operatives are a critical part of our service, giving advice, reassurance and getting all the necessary officers to the right location as expediently as they can. That’s why the Control Room Awards are so important. We’re making our own nominations and we would encourage other emergency services organisations to do the same.”

Extraordinary and selfless contribution

The APD Control Room Awards 2019 are the only national awards that recognise the extraordinary and selfless contribution to the public and society as a whole of people working in control rooms for the police, fire, ambulance and emergency rescue services, as well as the aviation and transportation sectors.

The APD Control Room Awards are run by APD Communications, which develops critical, life-saving software used by the police and other emergency services organisations across the UK, as well as transport and aviation operators nationally and internationally.


There are 10 categories in the APD Control Room Awards 2019, with the deadline for entries January 11, 2019. The full run-down is:

  • Award for Services to the Public
  • Lifetime Achievement Award
  • Control Room Dispatcher of the Year
  • Leader of the Year
  • Control Room Call Taker of the Year
  • Community Champion Award
  • Young Achiever of the Year
  • Special Recognition for Bravery and Courage Award
  • Team of the Year
  • The John Gilhooly Unsung Hero Award (dedicated posthumously to John Gilhooly who served in the Scottish Ambulance Service control room for almost 30 years)

The awards ceremony will take place on Thursday, March 7, 2019, at the De Vere Orchard Hotel in Nottingham when finalists and guests will enjoy an evening of celebration, reward and recognition. 

Further information

For more information on the APD Control Room Awards 2019 and to submit nominations go to www.controlroomawards.com.

Follow the awards on Facebook: @controlroomawards, Twitter: @CR_Awards and LinkedIn: Control Room Awards.


Subscribe to our occasional newsletter

Find us on Twitter and Facebook and retweet or share our posts.

Please rate this page, was it:
Please rate this page!