East Sussex Fire & Rescue Service logo
East Sussex Fire & Rescue Service logo

Fire Service remains ready to help

Date : 04 February 2021

East Sussex Fire and Rescue Service is ready to help the public and businesses stay safe during the third national lockdown.

The Sussex Resilience Forum has formally declared a major incident because of the unprecedented pressures of Covid-19 on the county: https://www.sussex.police.uk/srf 

The service will continue to respond to 999 calls, as well as help prevent emergencies happening in the first place through its community safety engagement work with businesses and individuals.

How we can help – in the home

If you would like advice on how to make your home safer from fire, we can now carry out special safety checks on the phone. Please feel free to contact us on behalf of a friend or relative, but we would just ask that you get their permission first and let them know that we will ask them a number of questions.

If you would like to find out more about this virtual Home Safety “Visit”, you can either call us on 0800 177 7069 or complete and return a request form which can be downloaded from our website at https://www.esfrs.org/home-safety-visits/  and send it to Homefire.Safetyvisits@esfrs.org

Staff and community volunteers are checking in on those who may be feeling isolated or alone during COVID-19. We can put you in touch with people who can help with shopping and other support. We can also tell you about our befriending service. Please feel free to call the COVID-19 community support line on 01323 462299 or email covidvolunteeringsussex@esfrs.org

The service will never ask for any information about bank accounts or ask for donations.

How we can help – carers

Do you care for a loved one, a family member who has lost their independence through illness, disability or age?   This course will offer fire safety advice and safety tips for the home to make your loved one safer.  

The course lasts for one hour and will offer advice on general fire safety, bedtime routines and escape plans.  

For further details contact: 01323 462333 

How we can help – home schooling

Our Education Team have designed a wide range of resources that can help children and young people make safer choices when thinking about their fire, road and water safety. 

We also have activity booklets for primary-aged children that cover our key messages about fire, road and water safety. To request Key stage 1 or 2 activity booklet for your child, please e-mail education@esfrs.org

There’s a competition to enter too and winners can choose from a £25 book voucher or Lego kit.  Find out more: https://www.esfrs.org/kids

Firewise can help in different ways if you’re worried about a child involved in firesetting, hoax or malicious calls and or who have a fear of fire. Firewise is still available during Covid-19 with online resources available including video calls with a Firewise advisor, if required.   


How we can help – your business

Our officers are continuing to carry out the service’s statutory and regulatory duties to ensure public safety and compliance with current fire safety legislation is maintained. In addition, our operational staff will continue to support smaller businesses within the community of East Sussex, Brighton and Hove.

If you have any concerns about fire safety in the premises you occupy as a business or domestic dwelling, you can contact our Business Safety teams by visiting https://www.esfrs.org/business-safety/ where you can also find information and advice relating to fire safety legislation.

We are also running Free Live Video Training, with 30 minute sessions on Fire Risk Assessments and General Fire Safety every Tuesday. To book a place contact saferbusiness@esfrs.org 


Subscribe to our occasional newsletter

Find us on Twitter and Facebook and retweet or share our posts.

Please rate this page, was it:
Please rate this page!