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East Sussex Fire & Rescue Service logo

Primary Authority Scheme - Case Studies

East Sussex Fire and Rescue Service and Eastbourne Hospitality Association 

Eastbourne attracts over 4.9million tourists each year and, with the coronavirus pandemic affecting businesses so much, is keen to attract visitors to the resort and give them confidence that businesses are following Government guidelines to protect as far as possible from the virus. 

Eastbourne Hospitality Association (EHA) approached their Primary Authority contact in East Sussex Trading Standards, together with their linked partners in Lewes & Eastbourne Environmental Health and East Sussex Fire & Rescue, to receive valuable advice and guidance on a Covid Ready scheme. 

The scheme seeks to provide businesses in Eastbourne the opportunity to use appropriate risk assessments and self-assess additional measures in place to protect customers. 

They then are able to display the Covid Ready logo. More details can be found here .

Mark Cotman, Chair of the EHA said,

 “The way all stakeholders in Eastbourne and County have been working together on this project throughout this period has been an exceptional example of collaborative working.”

Eastbourne Hospitality Association

East Sussex Fire and Rescue Service and Ambient Support

Ambient Support is a registered UK charity providing care and support to elderly people, those with a mental health need and people with learning disabilities. 

They have a wide range of services across the Midlands and South East of England including registered care homes, supported living and domiciliary care. 

During the COVID19 pandemic ESFRS have provided Ambient with clear safety advice about hand sanitisers. 

This included the safe storage of these products away from any ignition sources, ensuring they are stored in a suitable cool dry locked cupboard which is well ventilated, and to avoid storing them on the means of escape,  with outside storage always being the best option. 

ESFRS are working in partnership with Ambient to ensure that during the pandemic they can continue to facilitate safe visits between those being cared for and their loved ones.  

This means that ESFRS have been able to provide Ambient with support and guidance around the type of structures that could be used in outside spaces, so that safe and controlled socially distanced visits can take place whatever the weather. 

Tom Harrison Director of Operations at Ambient Support said:

“‘The COVID-19 crisis has truly highlighted the benefits to us of having an effective and professional relationship with a Fire and Safety partner.  The situation with guidance and protocols has been fast and evolving during the pandemic and ESFRS have supported us to stay alert to changes and ensure that we provide the very safest environments to those we support at all times.”

Ambient Support have a number of social media channels namely:


Latest Update :
03 September 2020
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