Make Your Home Safer

Small things can make a real difference in your home, keeping you and your loved ones safer.

If you would like to find out more about a Covid-safe Home Safety Visit or phone call, you can: 

• call us on 0800 177 7069 

• or complete and return a Home Safety Visit Request Form.  This asks a number of questions so we can make sure we send the right members of our team to support you. The form should be sent to Homefire.Safetyvisits@esfrs.org

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What will happen when you contact us? 

We will be in touch to arrange a suitable time/date to visit or call you. You will be asked a few simple questions regarding your property and who lives there.  This will help us to prioritise our visits and calls.

Can you contact us on behalf of someone else? 

Yes – we would ask that you get their permission first and let them know that we will ask them a number of questions. 

Do we fit free smoke alarms?

We do fit free smoke alarms for those who are in greatest need.  We also can provide advice and support about specialist alarms so please get in touch.

Collaborative work with GP surgeries:

The Fire Service works with GP surgeries to deliver home safety visits to those most at risk from accidental dwelling fires.

So far 8 surgeries have come forward to be part of this innovative project, and invitations offering home safety visits have been sent to those people on the falls, frailty and Dementia registers.

This project will be expanded, so we can continue to deliver home safety visits to the most vulnerable people in our community.