East Sussex Fire and Rescue Service
In an emergency dial 999
Headquarters
Church Lane
Lewes
East Sussex
BN7 2DZ
Telephone: 0303 999 1000
Minicom: 01323 462 003(available during opening hours)
Email*: enquiries@esfrs.org
*This email box is monitored during office hours which are 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 Friday. Please note it is NOT monitored Saturday, Sunday and Bank Holidays.
This email box will not be monitored from midday Tuesday 24 December 2024 to 08:30am Thursday 2 January 2025.
Fire Safety Concerns and Complaints
Outside of the normal working hours the 01737 242444 number can be used to make fire safety complaints. Email firesafety.complaints@esfrs.org at any time with any fire safety concerns such as blocked fire escapes.
Please do not use the contact form below.
More information about making other type of complaint can be found here.
Contact form
Please use the form below to make an enquiry or to provide feedback about this website or any of our services.
Note: Submissions via this form will not be monitored from midday Tuesday 24 December 2024 to 08:30am Thursday 2 January 2025.
You can also use this form to make a complaint or make Freedom of Information and subject access requests.
Note : Enquiries via this form are only monitored during office hours which are 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 Friday.
Please note it is NOT monitored Saturday, Sunday and Bank Holidays.
If you are informing us of groups that will be staying overnight in Community Halls etc, controlled burns, fire evacuation drills - please call 01737 242444