Skip to main content

Contact Us

East Sussex Fire and Rescue Service 

In an emergency dial 999

Headquarters
Church Lane
Lewes
East Sussex
BN7 2DZ
Telephone: 0303 999 1000
Minicom: 01323 462 003(available during opening hours)
Email*: enquiries@esfrs.org

*This email box is monitored during office hours which are 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 Friday. Please note it is NOT monitored Saturday, Sunday and Bank Holidays.


Fire Safety Concerns and Complaints

Please call 01737 242444 during weekends and evenings to make a complaint or if you have concerns about the fire safety of a premises such as blocked fire escapes.

During office hours Monday to Friday, please email firesafety.complaints@esfrs.org.

Please do not use the contact form below.

More information about making other type of complaint can be found here.

Fire Safety Consultation information can be sent to firesafety.consultations@esfrs.org

Fire Extinguishers

We do not have the facilities to accept or recycle old fire extinguishers.

Please check for your nearest Local Authority waste site which accepts them, using the "filter by waste" button.

Contact form

Suppliers - for information about our move to a new financial system, please refer to our Introducing Oracle page.

Please use the form below to make an enquiry or to provide feedback about this website or any of our services.

You can also use this form to make a complaint or make Freedom of Information and subject access requests.

Note : Enquiries via this form are only monitored during office hours which are 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 Friday.

Please note it is NOT monitored Saturday, Sunday and Bank Holidays.

If you are informing us of groups that will be staying overnight in Community Halls etc, controlled burns, fire evacuation drills - please call 01737 242444

Privacy Notice

Nature of your enquiry
Premises address
I am happy for you to retain my details for as long as needed to be able to deal with my enquiry